For health care plans tired of expensive "big box" solutions
AREScms offers secure technology, offers multiple solutions and easy intuitive use for government regulated health plans while eliminating subscriber fees.
Vancouver, Wash. (Jan. 29, 2015) — For decades, veteran health care software designer Daryl Price of West Linn Ore. believed there was a better way to address the needs of the hundreds of health plans relying on expensive "big box" customer relationship management (CRM) systems. The 2014 Annual Enrollment Period (AEP) added more evidence that traditional CRM systems out-priced smaller health plans and lacked the efficiencies required of larger plans struggling to achieve ROI in the new Affordable Care Act economy. Over the past 16 months, while working for larger firms, Price assembled a "garage" team of elite engineers. That's how AREScms.com, an affordable and comprehensive health plan information system was born.
Now available, this cloud-based SaaS application is far more flexible and costs far less than other CRM products. Unlike other CRM software on the market, AREScms does not charge on a per-user basis and for the first time, offers health plans of all sizes a highly functional affordable compliant tool for unlimited users.
Among other new instruments built into AREScms, Price designed a unique software development life cycle process not seen in health plan CRM development environments. AREScms applies new functionality into the application for better end-user support and security, while operating seamlessly under the fluctuating necessary workflows and tasks for complete two-way government-compliant sales and enrollment.
"Our initial pipeline of customers could hardly believe that we had the technology to use Secured Web Servers, so there is no software installation required. All the end-user needs is a compatible browser, and we can support them," Price says. The need for technical assistance from the technology department is almost unnecessary. Installation can be completed within one month.
Price believes a new level of efficiency and elimination of "per-user" charging now required by other CMR companies is essential for success in the post ACA health care economy.
He believes this program is cost-effective, saves hours of "C' suite and agent time while cutting health organization costs.
AREScms features include:
- Tracking agent credentials
- CMS compliance for enrollment and disenrollment
- Real time tracking of agent productivity and the enrollment pipeline
- Lead assignments and ROI on outreach efforts for member enrollment
- Tracking and calculation of agent commission
- Tracking campaigns: per cost leads, enrollments, mailing pieces, etc.
- On-line Enrollment Verification organization and administration
The product can be customized and eliminates dependence on complex and expensive CRM products currently on the market. It can also as assist smaller health plans that may still be using Excel spreadsheets and Access databases.
To-date ten health plans across the U.S., ranging from 10,000 Medicare members to over 250,000 Medicare and Medicaid members are in the AREScms sales pipeline. Names will be released after contract negotiations are finalized, most likely after March 15, 2015.
AREScms demonstrations are now available. For more information: AREScms.com or contact Paul Leffer, AREScms operation at (877) 880-5737 or PLeffer@AREScms.com.
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Note to editors: Daryl Price and his team are available for interviews. Web demonstrations and electronic images of the program are available. Media contact: Mara Woloshin, 503-310-4504, mara@woloshin.com