Behavioral assessment is ideal for evaluating employee traits and behaviors that might affect work performance. The method is one of the most effective evaluation tools because it involves assessing how an employee handled previous work situations or challenges.
One common technique under behavioral techniques is asking an employee to give specific instances of how they handled certain roles, responsibilities, or challenges. Some of the pros of using behavioral interviews include:
- Acting as a predictor of future behavior
- Gathering insights on work ethic and leadership attitude
- Enhancing collaborative team development
Behavioral interviews allow you to understand how to communicate with and motivate your employees. According to IBM, the work environment is one of the main contributory factors to employee productivity.
Behavioral interviews are not ideal for assessing employees transitioning to a different work environment. This technique doesn’t account for situational behavior changes. For instance, how employees behave in an office environment may not predict their behavior in a remote environment.
Besides, there is a risk of stereotyping employees based on their past. It’s vital that organizations carefully assess the results of behavioral interviews, as misinterpretation can lead to poor hiring choices that may adversely affect the work environment.