Updates Roosevelt University and SOAR Academy Announce AI Symposium AI Symposium to Revolutionize the Future of Travel Shift Happens! When You Demystify AI For Your Business Success Loneliness Fuels Dating Scams Are you a speaker? Consultant? Salesperson? What would one more sale mean to ... The Most Powerful Success Advisory Day You Ever Attend

Topics: Consulting, Change, Innovation, Change Management, Seminars, Customer Service, Achievement, Innovation Expert, Innovation Management

About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.

Updates Watch Greg's Video Blog Watch Greg’s Video Blog Video Blog 8 – Long-Term Benchmarking

Topics: Speaker, Leadership Development, Management Training, Speaker/Author/Trainer, Assessments, Business Management, Hiring, Trainer/Consultant, Communication/Business

About: Speaker, author, consultant and session facilitator, Greg Maciolek focuses on the loss of productivity of workers through their mismanagement by owners and managers. He promotes the use of assessments for hiring and developing all employees. His insights into leadership, management, communications, performance feedback and hiring the right person for the job all combine into making Greg a top consultant to businesses. He is published in nine books. He is a former Air Force fighter pilot and commander.