Monday, April 20, 2009
Some thoughts from Rick Maurer about WalMart's fight to keep a union out.
"I have never seen a union in a company that didn't deserve to have it."
"WalMart keeps fighting to keep unions out. They've been doing this for years. But there is an alternative. They could listen to the disappointment, anger, and whatever else is fueling interest in organizing a union in their company."
"My experience suggests that unions take hold because management fails to listen to the voices of workers and lower-level managers repeatedly over many years. Leaders who have the courage to listen to complaints and seriously try to make things better, can begin to build a workplace that matches the PR-spin of their annual reports."
"WalMart isn't likely to change its tactics. But other companies can learn from their mistakes. And those lesson are especially important during these tough economic times."
Rick Maurer advises organizations on leadership and resistance to change. He the author of Beyond the Wall of Resistance and many other business books. His opinion has been
sought by NBC Nightly News, CNBC, Fortune, The Wall Street Journal, USA Today, The Washington Post, The Economist, and many others. His Change without Migraines™ approach is being used successfully in aerospace, healthcare, chemicals, financial services, government, and non-profits.