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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.
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About: Gitomer Defined (git-o-mer) n. 1. a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. 2. known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. 3. real world. 4. off the wall. 5. on the money. 6. gives audiences information they can take out in the street one minute after the seminar is over and turn it into money. See also: salesman.
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About: Arnold Sanow, MBA, CSP (Certified Speaking Professional) is the author /co-author of 5 books to include, 'Get Along with Anyone, Anytime, Anywhere...8 keys to creating enduring connections with customers, co-workers - even kids'. His keynotes and seminars focus on getting along, building positive workplace relationships, people skills,dealing with and managing change, and how to build instant rapport, relationships and connect. He has been on numerous televison and radio shows as well as in the print media. Shows include the CBS evening news, ABC world morning news, USA Today, and others. He is a regular guest talking about relationship and people skills issues on Sirrus Radio and Family Net Television.
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About: Looking to combine profitability with making the world better? Green/social change profitability/marketing consultant, copywriter, and international speaker Shel Horowitz of GoingBeyondSustainability.com can help: licensing content, providing informational programs and materials, even walking you through specific steps to create profitable products and services that affordably and ethically address issues like hunger, poverty, war, and catastrophic climate change. Offering resources to excite and activate environmentally and socially conscious consumers AND practitioners, Shel is the award-winning primary author of Guerrilla Marketing to Heal the World, Guerrilla Marketing Goes Green, and eight other books including Grassroots Marketing: Getting Noticed in a Noisy World.
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About: Mikki Williams, CSP, Hall of Fame, TEDx speaker, chosen as one of the best speakers in the country by Meetings and Convention Magazine. Award-winning speaker for Vistage International, Master Chair of executive advisory boards, global celebrity speaker, transformational syoryteller, executive speech coach, creator of Speakers School , Keynote Kamp and The Mikki Mouth Club. Mikki has spoken in every US state, every Canadian province, every continent except Antarctica… where she can't wear her stiletto's.
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About: Arthur Koch has over 20 years of results-oriented business transformation leadership experience gained throughout the United States, Canada, Mexico, South America, and Europe. He has worked with Fortune 500 companies for consumer products, top-tier automotive suppliers, aerospace and defense, electronics, electrical and mechanical, as well as wholesale and distribution. Prior to entering consulting, he filled the role of Vice President of Supply Chain Management for companies that are global leaders in their industries. His expertise is in implementation and application of supply chain solutions for ERPs, forecasting and inventory planning, sales and operations planning, organizational re-engineering, and LEAN/synchronous practices. No matter the industry, Art focuses on driving profit with improvements to customer service and inventory and factory management. He holds a BS in Chemistry from the University of Michigan and a MBA in Supply Chain and Operation Management from the Eli Broad Graduate School of Business at Michigan State University.
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About: Award-winning artist Anne Nordhaus-Bike paints colorful, calming watercolors inspired by nature. She loves color, texture, and handmade papers, and her flower paintings capture moments of vibrant stillness and beauty. Her work reflects an underlying spirituality infused with the wisdom of nature and seasonal cycles. Collectors love her paintings for their joy, the healing peace they inspire, and the artistry that informs each brushstroke. Anne specializes in watercolor paintings on handmade paper, hand mounted in the traditional Asian style and uniquely custom framed by professional framers. Anne’s art has appeared in numerous solo and group shows as well as many arts programs, presentations, and performances. Her work has been published in periodicals and books; covered in numerous print publications; and featured in broadcast media, both on television and feature films. She earned a degree in art history and has won multiple awards for arts writing.
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About: Unleashing Event Potential: Proven Strategies to Drive Revenue, Engagement, and Growth for Conferences and Trade Shows including AI-Powered Event Excellence
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About: Lisa Anderson, President of LMA Consulting Group is a manufacturing and supply chain expert. Known as The Strongest Link in Your Supply Chain, Lisa works with companies to bridge the gap between supply chain strategy and execution to dramatically improve service levels, accelerate cash flow and maximize profits. She partners to improve supply chain and operational efficiencies through the implementation of process improvement programs such as Sales, Inventory and Operations Planning (S&OP/SIOP) and in selecting, leveraging and implementing ERP Systems. She is a frequent guest speaker on Supply Chain issues, the author of several eBooks and Special Reports like Thriving in 2022: Learning from Supply Chain Chaos and is widely interviewed and quoted by national news.
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About: Bright Wings, Inc. offers programs that foster healthy personal growth and self development, profitable enterprises, and satisfying lives. Nancy Boyd, its founder, is a Soul Mechanic for people looking for a tune-up. She works with people who want to create the kind of world no one needs to recover from. 'What Is Your Soul Type?' Find out and get a composite report that reveals your opportunities and coping styles at https://brightwings.com. Join the Soul Path Academy for Soul Mastery in Conscious Evolution,and learn how to recover from trauma with Healing The Wanting -- Making the Shift From Grasping to Gratitude. Discover the most powerful force in the Universe at www.brightwings.com, get free books on healing and empowerment, subscribe to our YouTube channel: https://www.youtube.com/@TheBrightWingsTransformationalShow, and follow us at https://soulmasterydispatch.substack.com.
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About:
James D. Feldman, Founder of the SOAR Academy, is a visionary leader and expert in digital transformation. With over 30 years of experience, he empowers businesses to harness the potential of AI fo...
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About: Robbie Kellman Baxter is a consultant, a keynote speaker and the bestselling author of "The Membership Economy" (McGraw-Hill 2015) and the forthcoming book "The Forever Transaction" (McGraw-Hill 2020).
She is globally recognized as the leading expert on membership models and subscription pricing. Clients have included Netflix, Electronic Arts, the NBA and the Wall Street journal, as well as dozens of venture-backed companies. Over the past 18 years, Baxter's firm, Peninsula Strategies has advised nearly 100 organizations in over 20 industries on topics including growth strategy, customer retention, pricing and customer success.
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