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About: Randall is a serial entrepreneur, coaches CEOs on scaling their business, and leads the Braintrust Professional Institute. He shares his unique perspective through his eight books (one a best seller), 600+ articles, podcasts, keynote speeches, virtual presentations, and advisory relationships. He has helped over 100 organizations – from start-ups to multinationals – scale their businesses, build capacity, and address their most pressing challenges. Randall has taught at numerous executive education programs, serves on both corporate and not-for-profit boards, and frequently appears as an expert in the media. He has earned an FCMC, CFA, MBA, CSP, iGP, and a Black Belt in Karate. Randall has also been inducted into the Canadian Speaking Hall of Fame.
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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.
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About: Gitomer Defined (git-o-mer) n. 1. a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. 2. known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. 3. real world. 4. off the wall. 5. on the money. 6. gives audiences information they can take out in the street one minute after the seminar is over and turn it into money. See also: salesman.
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About: Looking for someone to give you 'The Why' behind what's happening and what's next? Gioia can do that for you. High content thought leader and Celebrity Futurist who will demystify complicated workforce and workplace issue and trends. Available 24/7, highly responsive and deadline-sensitive. Articulate Certified Management Consultant, she's upbeat about the future, with a realistic focus on employee turnover, labor shortages, corporation of the future, and similar current issues. Author of recent books on management and near-term future, including 'Impending Crisis,' 'How to Become an Employer of Choice,' 'Lean & Meaningful,'and 'How to Choose Your Next Employer.' The Herman Group helps organizations and their leaders prepare for tomorrow. Gioia has been on local and national TV more than 70 times and is often quoted in the national media, like TIME, Wall Street Journal, and the Christian Science Monitor.
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About: Kathryn Troutman can answer your questions regarding how people land Competitive Federal Jobs via USAJOBS.GOV, Political Appointments with the Biden-Harris Administration, Senior Executive Service jobs in Government. This year will be a banner year for all Federal jobs! And with COVID-19 Federal response, more agencies will be hiring for many positions - Public Health, Medical / Healthcare, Cyber, IT, Logistics, Finance, Accounting! The author of seven books on federal jobhunting, she's also the Federal Career Coach for individuals seeking first-time federal careers! An engaging and energetic media guest, Troutman has been interviewed on NPR, the Washington Post's 'Federal Diary Live On-line,' and radio stations across the country. In addition, she trains and certifies career counselors and military transition counselors in Ten Steps to a Federal Job(r).
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About: A business owner, author, speaker, and influencer, Donna Serdula thrives on empowering people to transform their lives and realize their most sought-after goals. The pioneer of LinkedIn profile optimization, she built the successful website, LinkedIn-Makeover.com more than a decade ago. In that time, she has worked with more than 6,000 executives, entrepreneurs, and professionals, utilizing a talented team of over 30 writers, coaches, and branding specialists to bring dynamic brand storytelling to the masses. Donna and her team act as a board of futurists/creative thinkers/global brand advocates for their clients, by designing success strategies that cross industries and change lives.
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About: Mark Lazar was raised in a blue-collar family living below the poverty line, and experienced first-hand the struggles and pressures faced by many families in the United States. Rather than discouraging him, these hardships motivated and gave him ambition, fortitude, and a good work ethic. He began working at age twelve and became a millionaire before age 40. Today, Mark’s passion is helping others become financially independent and prosperous, sharing common-sense principles, values, and strategies that lead to financial success. He is a CERTIFIED FINANCIAL PLANNER™, wealth advisor, and Senior Vice President of Investment for Raymond James Advisors. Along with more than twenty-five years in the investment industry, he was an adjunct professor of finance at the University of Utah’s David Eccles School of Business from 2002-2017. Mark holds a BS in finance from the University of Utah, and an MBA from the University of Colorado.
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