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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.
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About: Internationally acclaimed innovation and growth expert Val Wright was named as one of the top 50 resources for Chief Operating Officers by ClickSoftware. She is one of only 64 experts inducted into the Million Dollar Consultant® Hall of Fame. The global clients who have requested her help include Starbucks, LinkedIn, Amazon, francesca’s, Microsoft, Financial Times, Gartner, and the LA Lakers. Val’s corporate experience includes tenures during dramatic growth periods at Amazon, BMW, and Xbox. Val participated on the small team that created the fastest-selling device of all time, Kinect for Xbox, which won a Guinness Book of World Record, selling over 20 million devices. This contributed to the turnaround of Microsoft’s Entertainment business from a billion-dollar loss to a multimillion-dollar profit machine. Val’s books include Thoughtfully Ruthless, Rapid Growth Done Right, and Words That Work. She is a regular contributor on CNBC, WSJ, BBC News, Fox Business News, Inc. Magazine.
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About: Dr. Michael Zey, an internationally-recognized sociologist, and future trends/ longevity expert, is the author of Ageless Nation (New Horizon Press Books), The Future Factor (McGraw-Hill/Transaction), Seizing the Future (Simon and Schuster) and numerous articles on social, economic and political trends. Dr. Zey has discussed topics such as longevity, energy, the media and communications, space, and technology on ABC, CNN, CNBC, and FoxNews. He is a noted speaker at trade shows and corporate conferences hosted by Sprint, Prudential, IBM and United Technologies.
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About: Linda Popky, President of Leverage2Market Associates, Inc. is a senior marketing professional, author, speaker, and educator who helps transform organizations through powerful marketing results. Leverage2Market works with a wide range of organizations from startups and small businesses to Fortune 100 companies to get the best possible return on each marketing investment. She is an executive director of the Society for the Advancement of Consulting.
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About: Imagine you deliver a presentation, and you get second place . . . don’t want to think that? Think no longer. Look no further than Presentation Excellence – the ultimate provider of mission-critical presentations, leadership, and strategic services for executives who demand excellence. This is the key you’ve been looking for and want to win the deal. We’ve won sales opportunities exceeding $100 million by mastering their content, strategy, and presentation. At Presentation Excellence, we use the ADAP (Audience Driven Authentic Presentations) formula to persuade the audience to buy your service product and idea. Join us and experience the excellence that only Presentation Excellence can provide! If you're looking for strategic leadership, join us at vistage.com. Today, 45,000 CEOs and executives use it to make better decisions leading to better results. The average member company grows 2.2X faster than competitor! If you want to be a transformative leader, let's talk.
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About: Unleashing Event Potential: Proven Strategies to Drive Revenue, Engagement, and Growth for Conferences and Trade Shows including AI-Powered Event Excellence
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About: About Steven Myers: Steven Myers is a successful four-time CEO and serial entrepreneur, director of public and private company boards, CEO coach, public speaker, author, and aviator. He has conducted business in a dozen countries in Europe and Asia. He is an Ernst & Young 'Entrepreneur of the Year' for Software and Information Services. He graduated from Stanford University with a BS in Mathematics, is a two-time US Air Force veteran, a recipient of the California Governor's Special Recognition Award and the FAA Wright Brothers Award.
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